I used to think Contingency Recruiting was the best way to find talent for your company… but I’ve changed my mind—here’s why.
I have been on both sides of the table. I have both hired people and have placed talent into Ortho/Spine companies. The Contingency process is broken. The fundamental flaw is that your goals to hire the best talent and the goals of a Contingency Recruiter are simply not aligned. Let me explain.
The bulk of recruiting done in Ortho/Spine is with Contingency Recruiting. It’s easy and low commitment for both sides. Your Contingency Recruiter is a nice guy and seems to be a on top of things. When you get a flood of resumes coming in, it feels like progress towards that great hire. Wrong. You are being mislead into believing that you are seeing good talent. You are not.
5 shortcomings of using a Contingency Recruiter that you may not realize.
1) Lower Quality Talent
A Contingency search will not bring you the best talent available. Contingency Recruiters target active candidates, but the best candidates are typically passive. Active candidates are unemployed or about to be unemployed. Passive candidates are currently doing a great job at another company with no plans of making a move. They are well-paid star performers and are not looking to make a move.
2) Less Commitment to Your Search
Contingency Recruiters will only give you a tiny fraction of their time. Contingency Recruiters do not have time to conduct a thorough search. Contingency recruiters must be first in order to get paid. It is a race against the other Contingency Recruiters who are trying to fill the same position. They will flame out quickly on your search.
3) Less Vetting
Contingency Recruiters don’t have time to do a deep screen of the candidates who they are presenting. It’s a numbers game and they are working Contingency searches at 10-30 companies at the same time. How about this resume? Ok, then how about this resume? Ok, then… The net result is that you are getting lower quality resumes from Contingency Recruiters because they don’t have time to vet the candidates, because it’s a race between the Contingency Recruiters.
4) Not Objective
Contingency Recruiters will coach or prep candidates for the interview at your company, so you are not seeing the real person. They are biasing their candidate over the other Contingency Recruiters candidates in order to win the race.
5) Lack of Loyalty
Contingency Recruiters will present the same candidate that they presented to you, to other companies making you compete over the candidate and essentially undermining your process. I have been that hiring manager only to lose a candidate to another company where the recruiter shopped him/her.
The less traveled recruiting method used in Ortho/Spine is Retained Recruiting. The goals of your Retained Recruiter are aligned with yours. I believe that the Retained approach is better for your key positions if you must find a key person who will have a significant impact on your company – a transformational position. And I believe that Retained approach is better for smaller companies where each position counts. So, if you have a key position or you are at a smaller company… go Retained.
8 advantages of using a Retained Recruiter that you may not realize.
1) Higher Quality Talent
Retained Recruiters don’t go after the active job seekers, they look for the best candidates who are currently doing a great job at a competitor.
2) More Commitment to Your Search
Retained Recruiters will allocate a large portion of their time to your search. Retained Recruiters know that you are serious because you have paid a retainer up front and they are exclusive to your search. Since you have skin in the game, the Retained Recruiter is committed to your success. The Retained Recruiter will attack your search with laser focus.
3) Careful Vetting
Retained Recruiters know the candidates who they are presenting. You will see less candidates, but much higher quality candidates.
4) Totally Objective
Retained Recruiters will never coach or prep candidates for the interview. In fact, they will be careful to not dress up the candidates for presentation. And an even more refreshing aspect of the retained process, is that the retained recruiter will highlight the warts and flaws of each candidate, because he wants you to make the best choice among the lot.
Retained Recruiters will never present your candidate to another company. You will not see candidates who are being shopped around to other companies. The Retained process is a partnership with your company. He wants you to find the best.
6) Less Noise
With a Retained search, you only have to deal with a single recruiter. Also you will have fewer fully vetted candidates to review. With a Contingency search, the hiring manager and HR must deal with multiple Contingency Recruiters simultaneously and a flood of resumes coming in.
7) Longevity of Hire
I cannot prove this with stats but anecdotally I know that Retained hires stick longer than Contingency hires. The quality of the search process and vetting results in more career longevity.
Surprisingly, a Retained search will only cost a bit more than a Contingency search even with the up front retainer payment.